Why Build Experiences into your Travel Promotions

One of the conversations that we always end up having with our clients (whom we help for Marketing & Business consulting) is to offer differentiated product and build experiences into the travel promotions. A standard answer back is always but no one buys them....

Engaging your Customers

One of the most overlooked elements of Travel Business has to be how companies engage their leads (prospective customers) and customers. For the sake of this article let me break down what a best practice looks like and what you should be doing to ensure a higher ROI....

Destination Specialists make all the Difference

Happy New Year!!! Last year we did a post (Employees v/s Customers whom to Invest in First) and one of the key areas as per me has always been Product Training and making your team members Destination Specialists. During my trip to Bali last month in December this...

Customer Engagement – Why is it a must!!

The success of any Business depends upon Customers, so it is imperative that every company have a strong customer engagement plan. In some Businesses, it is easier than others, like FMCG’s, where due to large budgets they are able to create constant engagement...

Employees v/s Customers – Whom to Invest in First?

Very often I see companies investing in acquiring Clients without actually investing in their Employees. Just as Old hardware gets replaced by the latest to ensure that you are efficent when using Technology, similarly Old Beliefs and practises of your Team members...

Innovative Product Yoga in Kenya

Traditionally People always associate Yoga with a Quiet place, surrounded by Nature and the first picture that comes to mind is that of Seaside or Mountains. Well, we want to change that picture a little bit. We want you to imagine: “Sitting in Amboseli National...